A couple of days ago we decided to order pizza because we haven’t had it in a while and didn’t feel like going out.
I go online, sign in, select my pizza, go through toppings and place an order…
The only toppings I see are Cheese and maybe bacon.
I get on the phone with Dominos. Tell them I got a wrong pizza and while I am on the phone with the guy we go over the toppings I wanted - double cheese, bacon, Italian sausage, pepperoni, mushrooms, green peppers, onions. He apologizes and tells me they will make me my pizza and bring it soon.
Important note here: I ordered a “Deluxe” that comes with basically all the toppings I want. The only addition was Double on the cheese. So we are not talking a custom pizza here.
I get Pizza #2
I see cheese and maybe bacon.
I get on the phone with Dominos. I tell the guy the 2nd pizza is identical to the 1st. He says he can’t understand how this keeps happening. He asks if they can make me a 3rd pizza the right way. I say “unfortunately I am not sure that you can” and ask for a refund.
This has never happened to me before. I have never considered pizza making to be an especially challenging job, but what do I know?
Being a QA guy myself i immediately began wondering how this could have happened. I am at a loss.